Tag Archives: Accountability

In a Web 2.0 Empowered Society, Interaction Demands Feedback

This morning, an article in Advertising Age landed in my e-mail no less than four times before 9am.  Mike Wolfsohn, the Executive Creative Director of Ignited wrote a strong blog post on his agency’s site outlining his frustration with the Zappo’s … Continue reading

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On Engagement and the Search For Meaningful Metrics

Last week, Gene Liebel, a managing partner at Huge, wrote a terrific piece for Mediaweek that took a skeptic’s view of engagement as the ‘metric du jour’ for success in digital projects.  As someone who has a turnkey presentation titled “Engagement is … Continue reading

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