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Government Ads: Lotteries? Yes. Tourism? Okay. PSA’s? No.

September 7, 2010 in Advertising | 3 comments

Creating advertising is tough; criticizing it is easy.  And yet sometimes, decency demands you point a finger when the whole damned deal goes horribly, desperately wrong.  In most cases, this results from a well-intended, inexperienced client mistakenly believing that the general public wants and needs to know every last factoid about the product they wish to sell.  However, when the client is the government, the foolishness hits an entirely new level of dumb.

This sad reality hit me no less than three times as I watched college football game this weekend.  Even though my beloved Irish showed marked improvement on defense, this ad–and the fact that it had a ridiculously repetitive media buy–truly soured my Saturday.

This exercise in wasteful government spending comes courtesy of the Illinois Department of Transportation and it’s even less welcome than the traffic cones and lane closures on I-290.  It looks cheap because it is cheap–from the cliched concept right through the Jr. High School Drama Club performances, the entire effort is guaranteed to send right-thinking Land of Lincoln-ites straight to their liquor cabinet with the sole intent of washing the horror from their synapses.  Jack Daniels!  Jim Beam!  Make the horror stop!!

The meager production budget is particularly inexcusable given this spot’s enviable media buy.  Cleaving off even another two percent of that media to fund a legitimate Illinois production company and actual SAG actors would have made a world of difference even on such a ham-fistedly bad concept, but apparently, we’re not paying off the right people.

Technology like hi-def camera phones and iMovie have democratized the production process, making it available to the masses.  But it’s like Jerry Seinfeld’s classic commentary on the comedy explosion of the 80′s: “Before the comedy thing blew up, there were like 200 comics and eight really good ones.  Now there are 2000 comics…and eight really good ones.”

You want a really good one?  You’ll probably have to pay for it.  If not in cash, then at least in time or freedom.

And believe me, given the alternative, it will be well worth it.

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By Dennis Ryan, CCO, Element 79

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Happy New Decade! Here’s One Prediction for Advertising in The Teens…

January 1, 2010 in Advertising | 5 comments

Not a list or a look back of any kind; just one prediction regarding all this industry convergence and confusion about how the advertising business we knew will evolve in the decade ahead…

#1.  The Days of Strategy Are Over.

The Age of Stories Is Upon Us.

Again.

That’s not a quote from The Lord of the Rings; that’s a truth that’s become increasingly obvious as we’ve dealt with seismic changes within both our industry and the culture as a whole.  We live in times when great masses of people can organize without organizations (good point Clay Shirky).  We live in times when recommendation drives sales more than any other factor (good business plan Zocalo Group).  We live in times when the way people can experience a brand–has never been more diverse (good luck with integration there, Bub).

Today’s reality renders the notion of a centralized advertising ‘strategy’ quaint.  The conceit that any advertiser controls their message is both dated and dangerous.  Strategies assume centralized authority which no longer exists in an empowered-public forum.  Strategies come from people with a vested interest, but these days, those people are only a part of the in-market dialogue.  Today, consumers have loud voices: socially-networked, extraordinarily powerful and digitally-amplified via Web 2.0 voices.  And their voices will be heard

All of which means that if we want to learn, we will have to unlearn–it’s not about just what we advocate, it’s about what consumers accept.  To lead we will also have to listen–not just to clients but to consumers whose voices are stronger than ever.

We will have to put aside the older ways and accept that to move forward, we will have to embrace one of the most primal and fundamental assets of our humanity: storytelling.  We will not only need to tell stories on our brands’ behalf in the future, we also must shape those stories, enhance those stories, make them more pertinent, more relevant, and more impactful to the people we want to buy our brands.  Sparking stories, guiding stories, monitoring and brightening stories–that will define the advertising business in the coming decade.

And so that will become our daily work.  Identifying the story.  Shaping the story.  Refining the story.  And most of all, spreading the story in a way that others pick up our narrative and spread it themselves.

We are no longer in the advertising business.  We are now in the oldest profession known to man: no, not that–the storytelling business. And it just may be the most antediluvian business at work today–telling stories for the entertainment and edification of others.  But at least it’s honest work.

Come to think of it, the years ahead should be a really good time.  A Happy Decade Ahead to All!

By Dennis Ryan, CCO, Element 79

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Perception vs. Reality…Who Ya Got?

February 17, 2009 in Advertising | 1 comment

Perception v Reality: A Fightcard Perennial            

Perception v Reality: A Fightcard Perennial

In the marketing business, the smart money always lays down for perception.  And in today’s converging marketing business, that creates a classic brand challenge for traditional agencies: how do you enhance perception for your own company’s brand?

Last week during a TV shoot, a client announced that he had hired a ‘viral’ agency.  In his mind, they offered what we couldn’t because they specialize in viral–that’s all they do.  Further, they’re young and we’re old.

Really?  Huh…

Never mind that this viral agency’s calling card remains a nearly five year old effort that made a naughty but modest splash compared to our traditional agency’s “Ballgirl” effort that grew into the biggest viral hit of last Summer.  And really never mind that any marketer paying attention has already moved past the rather simplistic ‘views = viral’ mindset to require added dimensions and brand engagements for a deeper consumer experience beyond mere view counts.

No, in cases like these, facts don’t matter: perception does.  As it always does. Perception–even misperception–is reality.

On our already crowded agency ‘to do’ list, clearing those up just shot to the top.

By Dennis Ryan, CCO, Element 79

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The Birthplace of Bad Work

December 19, 2008 in Advertising | 1 comment

real1My agency joined a number of our fellow agencies in a pro bono effort to help a big civic undertaking.  The clients were very well intentioned: they have a worthy endeavor, a LOT of material and a LOT of ideas.  What they lacked was focus.  And time.  And a budget.  

So there we sat, hopeful believers representing eight or so local agencies, listening as the putative briefing session for what could be a dream assignment slowly revealed itself as another unrealized opportunity redolent with layers, politics, and inconsistency.  Almost as one, every creative in that room lost their initial zeal.  It reminded me of that old business adage: “Hope is not a business plan.”  Sadly, these days, in both the charity and for-profit worlds, too many business leaders seem to forget that things like focus, discipline, and proper funding–if not financially then at least in terms of timing–are essential to success.  A blank canvas may appeal to an artist, but when your art involves driving action and results, a blank canvas proves useless at best.  All in all, it was a rather dispiriting experience.

But the worst part is, we will all probably try anyway.  Dreaming is what we do.  Even if our dreams sometimes become nightmares.

By Dennis Ryan, CCO, Element 79

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The Beauty of Crisp, Smart Ball Movement

December 16, 2008 in Advertising | No comments

basketballhoopstockphotosmallTwo nights a week, a group of guys way past their prime play full court at the local Catholic elementary school gym.  Crowding the lane, slamming in the paint, occasionally committing acts of unlikely grace: it’s basically my version of Fight Club. And yet, two or three times tonight, we found an unusual synch with our offensive passing.   Great ball movement makes any team worth watching; it multiplies possibilities and sets up surprising scoring opportunities.  And it made me, however briefly and inopportunely, reconsider my obsession with push and pull marketing models.  Back and forth, over, around, through, across and back and forth again: the constant movement fascinated and engaged all of us, just the way you hope a symphony of multi-platform communications work for a brand.

Of course, I will still stand by the notion of a Perpetual Motion Experience instead of revising it to the Triangle Offense or something similarly basketball-centric.  Sports analogies don’t translate to every audience, and besides, when it comes to advertising sports analogies, no one can match the halcyon achievement of Bob Merlotti’s guest editorial in the October 22 issue of Adweek.  Genius.

By Dennis Ryan, CCO, Element 79

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How Long Will It Remain The Wild, Wild Web?

December 11, 2008 in Advertising | No comments

the Viral Hit of Summer '08

In what turned out to be our swansong on Gatorade, our agency created the biggest viral hit of the Summer with “Ballgirl.”  An Ad Age writer called to talk about it today and like most industry journalists covering viral, he steered the questions towards the issue of transparency.  Sure, not identifying “Ballgirl” as a Gatorade ad was benign, but is there a line not to cross with such ‘stealth’ videos?  Must you always announce yourself when creating web videos for clients?  How about working the comments and message boards–if you do that without disclosure are you within ethical boundaries?

All interesting questions but to me, they are all off point.  The fundamental issue boils down to governance: as of now, TV has it and the web doesn’t.  Clients can act in whatever way they choose on the web, unlike television where the FCC sets standards, enforces censorship and demands all claims be thoroughly substantiated (though somehow Enzyte and it’s execrable spokesperson ‘Smilin’ Bob’ got past them for a year or so).  The web is not paid media like television nor is it burdened with television’s standards, which must make network executives more than a little peevish.

Which is why I think we all better enjoy this unbridled freedom now because like it or not, legislation will be coming to the web.  This past February, the European Union enacted legislation that levies heavy fines on any advertiser that creates content for the web without identifying themselves.  With this much money involved in the fight over ever-shrinking media spends, its only a matter of time before the US follows suit.

By Dennis Ryan, CCO, Element 79

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On Being Generalists In An Age of Specialists

December 10, 2008 in Advertising | No comments

The Winds Of Change Are Blowing

The Winds of Change Are A-Blowin'

That’s the challenge facing classic advertising agencies: we are generalists in a time of specialists.  More and more over the past three years, clients have turned to consultants and specialty agencies for strategy, insights, and creative ideas, undercutting what had been the traditional  province of advertising agencies.  And so now, we basically have three options to address this situation: 1. watch our portion of the marketing investment continue to shrink, 2. hire specialists in various non-traditional disciplines and broaden our agency offerings, and 3. reinvent what we do and how we do it, including staffing and compensation.

All three options are valid, but all three options also share one common theme: change.  It is necessary.  And coming.

By Dennis Ryan, CCO, Element 79

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Goodby Sets an Example for Redefining Agencies By Redefining As, Well, Something

December 8, 2008 in Advertising | No comments

logoA feature on ShootOnline describing how GSP won both Agency of the Year and Top Interactive Shop accolades for 2008 quotes an internal memo: “This was the year we decided we should no longer be an advertising agency.  In fact, no one should be an advertising agency.  They just don’t know it yet.  Instead, it turned out we should be something that leads our clients to create and embody popular culture in the world at this point in time.  Something that puts them into mainstream media well beyond advertising.”

Given it was an internal memo, let’s overlook the arrogance of the ‘they just don’t know it yet’ comment because the rest of the statement outlines a bold vision, even if it is left open-ended.  How exciting to think you will leave ads behind and enter the culture to redefine yourself as, well, something.  As a something, GSP certainly is an amazing something.  They have developed a singular style for massive, cross-platform projects that is both technically impressive and imaginatively ambitious.  This innovation springs from their thorough embrace of true interactivity.  So what can that teach the rest of us?

Primarily, we simply must create cultures of innovation.  We need to embrace the ongoing need for change and improvement, for redirection and reinvention.

We should innovate our creative staff mix.  Bernbach teamed art directors and writers back in ’47 and we haven’t changed since.  At the least, we should introduce interactive experts into that equation: user experience experts, flash designers, information architects.  But how much more interesting would it be to bring in radio station programmers, rock critics, magazine editors, game and packaging designers, performance artists and improv comics?  It might not always work, but we’d at least get better stories.

We should innovate media planning.  With today’s hugely splintered audiences, there’s real opportunity in creating bespoke brand networks across unrelated platforms.  The instruments in the media mix have never been more diverse; it’s time for new sounds, new experiments with how and where we hear brand voices.

Finally–and this is perhaps the biggest example Goodby sets–we need to innovate the reach of our assignments.  A client may want an ad, but it would be so much cooler to expand that assumption and deliver a movement, a force for social change or a platform for real commentary and engagement.  ’Enter the mainstream media’ indeed…

A friend of mine who sold a successful Chicago business and moved to New York to start an entirely new successful business recently told me “That old ‘if you can make it here you’ll make it anywhere’ bit really should apply to Chicago because it’s harder there.  New York and the West Coast want innovation; Chicago resists it.”

It’s an interesting if debatable point, but ultimately, it is no excuse for a stumbling Chicago ad scene.  Because innovation doesn’t begin with clients.

It begins with us.

By Dennis Ryan, CCO, Element 79

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Hiring New Digital Talent vs. Retraining Traditional Counterparts or Why I Won't Be Working for AKQA Anytime Soon…

November 26, 2008 in Advertising | 1 comment

Arthur Golden, Massachusetts/Geisha, Japan     

Arthur Golden, Massachusetts/Geisha, Japan

Suzanne Vranica of the Wall Street Journal moderated a panel at ad:tech New York at the beginning of the month featuring Sean Finnegan, President of Starcom MediaVest, Richard Guest, Managing Director of Tribal DDB New York and Tom Bedecarre, CEO of AKQA.  The subject turned to recruiting digital talent.  Mr. Finnegan and Mr. Guest both weighed in on the side that integrating traditionally-trained agency people into their digital organizations can prove very valuable.  God bless them both…

But Mr. Bedecarre only believes in youth.  ”Young people who are coming up in the industry are so naturally cross-platform savvy,” he said. “All this digital technology is human nature to young people. So I think we’ll have more luck training new people than retraining old people.”

Tom.  Tom, Tom, Tom…  I’m sure you’re a nice fella.  Maybe you contribute to the Sierra Club or take soup to shut-ins or perform some other noble service out of the goodness of your heart.  But that comment is just plain silly and short-sighted.  Creativity is creativity, and it’s best measured by the boundaries of the  imagination, not the technicalities of engineering and interfaces.

I have two words for you: “Arthur Golden.”  Remember him?  At the ripe old age of 40, this Jewish father of two from Massachusetts wrote Memoirs of a Geisha: a first-person account of a woman’s journey from a rural fishing village in depressed pre-WWII Japan into the elaborately ritualistic life of a geisha in Gion.  How’d he do something like that Tommy?  How could a white guy from America create such a compellingly vivid and believable account of someone from such a vastly alien culture?

I bet it’s because Arthur is curious, creative and driven.

Those character traits could probably make Arthur a good digital creative too.  And he’s waaaay over thirty.

By Dennis Ryan, CCO, Element 79

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The Motrin Debacle: It's Less About Twitter Power, More About A Bad Idea

November 19, 2008 in Advertising | 2 comments

So a couple of creatives thought they would create a knowing, lightly-sarcastic bit about a stress of mommy-hood and things went horribly, desperately wrong in their creative execution.  Is it funny?  Almost, just not quite funny enough.  If it were hilarious, Mom’s less prone to righteous indignance might have weighed in and leavened out the response.  But it wasn’t, they didn’t, and now all of us must read post after post discussing how the microbloggers at Twitter brought the big heartless  pharma company to its knees.  And how consumers quickly replied by generating video content. And how the overly corporate tone of McNeil Consumer Healthcare Companies’ eventual response missed a chance at connection.  And on and on and on…

By Law I Must Reference This Incident Today

By Law I Must Reference This Incident Today

All of which misses the point entirely.  The blogosphere responses only address the symptoms; the actual sickness lies with the ill-considered idea that started everything.  I loved that “Reservoir Dogs” animated typography on YouTube too but that doesn’t mean swiping it and applying it injudiciously makes any sense.  Marketing begins and ends with ideas, but those ideas need to be clever, strategic, and relevant to the target.  On those points, this one missed.  Big.

By Dennis Ryan, CCO, Element 79

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