Tag Archives: Social Media

Debating the Rules for Brands in Social Media

In the latest issue of Advertising Age, the memorably-monikered Taddy Hall lays out Ten Essential Rules for Brands in Social Media.  Given the conflicting viewpoints regarding leveraging these platforms, these types of lists now clog every marketing outlet.  As someone … Continue reading

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The Best Way To Scale Social Media? Use TV. And Vice Versa.

One of the biggest complaints about Social Media is how difficult it is to scale.  Sure, your Twitter feed may have a thousand followers, but aren’t those people likely to already be in your brand’s camp?  And what exactly do … Continue reading

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Something We Realized in Dubuque Today. About Twitter. And Haiti. And Humanity.

I spoke to the Dubuque chapter of the AAF today, making a presentation titled “Engagement is the New Black.”  It opens with a quick review of how radically communications and communications platforms have changed in the past five years due … Continue reading

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On Web 2.0 And the Rise of Sociopathic Media

Social Media!  Social Media!  We’re building bridges through Social Media! Except when we aren’t.  Except those times when it’s two-way dialogue becomes a brutal dog-fighting pit of character assaults by anonymous assailants in a digital lynch mob.  Don’t get me … Continue reading

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Three Advantages to Emphasizing Story over Strategy

To a cynic—and yes, everyone in the advertising business does get cynical from time to time—the difference between ‘strategy’ and ‘story’ may seem a matter of semantics.  As a writer who earns a living on words, that makes a good … Continue reading

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The Never Ending Quest for Quotability and Immortality

Whether or not you agree that a level of narcissism underlies most social media, the fact remains that pretty much anyone who goes through the effort to shape a thought into 140 characters and Tweet it does that with an … Continue reading

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Forensic Planning: Consumer-sourcing Insights Based on Actions, Not Assertions

For years, advertising research relied on what people said to determine insights.  Unfortunately, people lie.  Not maliciously, but when you pay people to participate in focus groups, they often say things that do not jibe with their actual behavior.  Still, … Continue reading

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Welcome To The World Wide Complaint Desk

Despite what some spittle-lipped sharpsters might try to sell you, social media’s rapid behavior-changing adoption is still far from settled enough for anyone to analyze and measure.  The marketing industry still bobs chest deep in the churning waves, making assessment … Continue reading

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The Twitter Social Mobile Crash

The notion of a Twitter Social Mobile Crash is not a metaphor.  I don’t mean to imply Twitter no longer dominates as the pre-eminent social media on the mobile platform–they certainly do.  In fact, according to a Crowd Science survey, … Continue reading

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To React or Respond? A New Challenge of Our New Media World.

Yesterday, a group of us at Element 79 took part in a conference call as part of an Omnicom initiative via the Harvard Business School called The Digital Transformation.  The featured speaker was Diane Hessan, CEO of Communispace: a fast-growing … Continue reading

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