Tag Archives: Zappos

In a Web 2.0 Empowered Society, Interaction Demands Feedback

This morning, an article in Advertising Age landed in my e-mail no less than four times before 9am.  Mike Wolfsohn, the Executive Creative Director of Ignited wrote a strong blog post on his agency’s site outlining his frustration with the Zappo’s … Continue reading

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“Social” Comes First, “Media” Comes A Distant Second—If At All

A lot of clients have their knickers in a twist over the profound changes brought on by the rapid adoption of Social Media like Facebook, Twitter, MySpace, et al.  They want to know how to leverage these new media: what … Continue reading

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